If you own a business you would like to think that your business is welcoming of all potential customers who want to visit your establishment, but is it really?In this post I will explore simple things that can truly improve your accessibility which will allow more potential customers access to your products and services.
What Are Many Places Doing Right?
I am writing this post, because over the course of my lifetime I have seen vast improvements in accessibility. But, there are still issues of accessibility that need to be addressed. Some things admittedly have improved but there is always room for improvement.
Is Your Establishment Really Accessible?
I know in an ideal world, I wouldn’t even be having to write this post. But, all too often I run into seemingly minor issues of accessibility. These minor issues, can often mean whether I can literally enter an establishment or not. In this post, I want to explore some common trends I’ve seen in my life with regards to accessibility.
Often, I will call ahead when planning to attend someplace new. The sole purpose for my call, is to find out whether I am going to have issues entering the building, using the washroom or otherwise run into any difficulties while I am visiting.
The generic response I generally get when I asked the question: are you wheelchair accessible is yes. Admittedly, I am a little bit reluctant when I get an immediate yes. Here is why: there have been numerous times I’ve called places asked if they are accessible and arrived only to find out that they are accessible by a flight of stairs. Therefore they are essentially blocking my business.
I understand, as an establishment you want to be accessible to all. But I’m a little bit perplexed as to why you would answer the question: “are you wheelchair accessible” with a yes when the only access point to your business is a flight of stairs.
I feel like with a simple change in language a lot of these accessibility issues could be avoided and clarity would be had by all.
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