The Accessibility Mistake You May be Making without Knowing It

English: Long flight of stairs. Huntsville, AL

English: Long flight of stairs. Huntsville, AL (Photo credit: Wikipedia)

If you own a business you would like to think that your business is welcoming of all potential customers who want to visit your establishment, but is it really?In this post I will explore simple things that can truly improve your accessibility which will allow more potential customers access to your products and services.

What Are Many Places Doing Right?

I am writing this post, because over the course of my lifetime I have seen vast improvements in accessibility. But, there are still issues of accessibility that need to be addressed. Some things admittedly have improved but there is always room for improvement.

Is Your Establishment Really Accessible?

I know in an ideal world, I wouldn’t even be having to write this post. But, all too often I run into seemingly minor issues of accessibility. These minor issues, can often mean whether I can literally enter an establishment or not. In this post, I want to explore some common trends I’ve seen in my life with regards to accessibility.

Often, I will call ahead when planning to attend someplace new. The sole purpose for my call, is to find out whether I am going to have issues entering the building, using the washroom or otherwise run into any difficulties while I am visiting.

The generic response I generally get when I asked the question: are you wheelchair accessible is yes. Admittedly, I am a little bit reluctant when I get an immediate yes. Here is why: there have been numerous times I’ve called places asked if they are accessible and arrived only to find out that they are accessible by a flight of stairs. Therefore they are essentially blocking my business.

I understand, as an establishment you want to be accessible to all. But I’m a little bit perplexed as to why you would answer the question: “are you wheelchair accessible” with a yes when the only access point to your business is a flight of stairs.

I feel like with a simple change in language a lot of these accessibility issues could be avoided and clarity would be had by all.

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About lifeofthedifferentlyabled

Laura Forde founded her blog through my eyes: my life with cerebral palsy in December 2009 out of a great need she had, realizing that there was a vast gap in firsthand accounts of what life was like living with Cerebral Palsy: she knew then that the only way to see this reflected online was to create the change herself and thus this blog was born Laura was born four months premature, weighing a mere one pound three ounces and given ten percent odds for survival. She was diagnosed with cerebral palsy at the age of three. After graduating from college, she continued writing and doing what she loves to do most; speaking to groups about her life experiences and sharing what she has learned from her journey. Her blog lifeofthedifferentlyabled was created after discovering that the online community lacked the voice of people in her situation. In its first year, the site saw over 20,000 hits from all over the world. Her readers are from all walks of life; some with disabilities, parents of children, professionals, and others who seek to gain a better understanding of the world of the differently abled. You can follow her on Twitter or Facebook
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One Response to The Accessibility Mistake You May be Making without Knowing It

  1. Kate says:

    Yes– stairs are what make buildings INaccessible!

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